The Corporate Sales team at Norton Way Mazda has been crowned ‘Sales Team of the Year’ at the 2016 Motor Trader Awards - a ceremony for rewarding excellence in dealerships across the UK. Businesses purchasing vehicles from the Letchworth-based dealer can now do so safe in the knowledge that this dealer’s offers local businesses innovative sales programmes and genuine teamwork.
In achieving the title of ‘Sales Team of the Year’, the Norton Way team saw-off competition from the nation’s top dealers. The annual awards are among the biggest in the industry and highlight outstanding examples of best practice and some of the top achievers from the UK car industry.
David Grainger, Norton Way Mazda Managing Director, said, “The Sales Team of the Year Award is highly respected within our industry and it is a fantastic achievement for not only the corporate sales team, but also for the business as a whole. The award demonstrates to our business customers that the service they receive is the best in the country.”
Curtis Hutchinson, Editor, Motor Trader, said, “This year marked a welcome return to the Motor Trader Awards for Norton Way Corporate Sales, which last won the Sales Team of the Year back in 2008. This high achieving operation was pitched against some tough competition but impressed the judging panel by the inclusive way its highly successful team operates.
“The judges singled out the operation’s professional, but friendly and collegiate, working environment as worthy of comment and were impressed by the level of back office detail and tight logistical parameters handled by Norton Way’s employees. In many ways this is a unique operation and an innovative component of a busy, dynamic multi-franchise dealer group, whose win in this category is down to the quality of its working practices and the staff who undertake them.”
In addition to winning the Sales Team of the Year Award, Norton Way Group was also recognised as being among the UK’s best dealerships, being listed as a finalist for the Franchised Dealership of the Year Award, plus the Bodyshop of the Year Award.
Since 1989, Norton Way Group has served businesses and fleets for the Letchworth area. As a Mazda Specialist Fleet Dealer, the team pride themselves on providing excellent customer service for all their business customers. Norton Way Mazda is one of only six dealerships in the country to have dedicated Business to Business Specialists, who assist with company purchases.
Representing the group at the awards ceremony were Managing Director David Grainger; Norton Way Mazda Sales Managers Bruce Palmer, Maria Avery and Michael Katasi; Norton Way Bodyshop Manager Steve Armstrong; Bodyshop Administrator Ina Siliwonczuk; and Corporate Managers Richard Siney and David Wright.